⌚ Watch Care & Warranty Guide

Thank you for choosing WOWWATCHES.
Please read this guide carefully to ensure proper use and long-term performance of your watch.

🔍 IMPORTANT – CHECK BEFORE USE

Before removing any tags or protective plastic, please carefully inspect your watch.

  • Fully inspect the dial, case, bracelet, clasp, crown, and buttons
  • Ensure you are completely satisfied with the condition and appearance

⚠ Once tags or protective plastic are removed, the watch is considered used and is not eligible for return or exchange.

✅ DO

  • Remove protective plastic carefully after inspection
  • Check bracelet and clasp screws after removing plastic
  • If any screw feels loose, gently tighten it as screws may naturally loosen over time with wear
  • Set the time first, then adjust the date
  • Wind the watch gently if it is automatic and has not been worn
  • Keep the watch clean and dry
  • Store the watch in a cool, dry place when not in use

❌ DON’T

  • ❌ Do NOT change the date between 8:00 PM and 3:00 AM – this can seriously damage the movement
  • ❌ Do not force the crown
  • ❌ Do not press buttons underwater
  • ❌ Do not expose the watch to magnets
  • ❌ Do not drop or удар the watch
  • ❌ Do not open the case back
  • ❌ Do not attempt repairs or servicing yourself

💧 WATER & DAILY USE

Unless explicitly stated and confirmed in writing:

  • 💧 Water resistance is not guaranteed
  • 💧 Water damage is not covered under warranty
  • 💧 Avoid showers, swimming, steam, or hot water

🛠 60-DAY MOVEMENT WARRANTY

All watches include a 60-day movement warranty from the date of delivery.

✔ What is Covered

  • Internal mechanical or automatic movement faults
  • Manufacturing-related movement defects

✖ What is NOT Covered

  • Cosmetic issues
  • Normal wear and tear
  • Impact or accidental damage
  • Water damage
  • Magnetisation
  • Improper use
  • Any third-party repair or opening of the watch

📋 Warranty Conditions

  • Issues must be reported within 60 days
  • Clear video evidence is required
  • The watch must not be opened or modified

WOWWATCHES reserves the right to repair, replace, or offer an alternative solution at its discretion.

📞 NEED HELP?

If you notice any issue, please contact us immediately before taking any action.

Unauthorised handling or repair may void warranty coverage.