Terms & Conditions

Last updated: January 2026

These Terms & Conditions govern your use of the WOWWATCHES website and any purchase made through it. By accessing our website or placing an order, you agree to be bound by the terms outlined below.

1. About Us

WOWWATCHES is a UK-based, online-only business operating under the name WOWWATCHES (World of Watches). We specialise in premium-grade luxury-inspired timepieces and related services.

2. Products & Descriptions

All products sold by WOWWATCHES are luxury-inspired timepieces and are not manufactured, authorised, or endorsed by any original brand or trademark holder.
Product descriptions, images, and videos are provided for reference and transparency.
Minor variations in colour, finish, or appearance may occur due to lighting, screen settings, or manufacturing tolerances.

3. Ordering Process

Orders are confirmed only after direct communication and mutual agreement via our official support channels.
WOWWATCHES reserves the right to decline or cancel an order before confirmation.
Customers are encouraged to request all necessary details, images, or videos before confirming an order.

4. Pricing & Payments

All prices are listed in GBP unless stated otherwise.
Payment instructions are provided after order confirmation.
Orders are processed only once payment has been successfully received.
WOWWATCHES is not responsible for delays caused by third-party payment providers.

5. Shipping & Delivery

Delivery timelines provided are estimates and not guaranteed.
WOWWATCHES is not responsible for delays caused by couriers, customs inspections, weather conditions, or other circumstances beyond our control.
Risk transfers to the customer once the order has been dispatched.

6. Cancellations & Refunds

Due to the nature of our products, all sales are final once an order is confirmed and processed, unless otherwise stated in writing.
Cancellations are not accepted after order confirmation.
Refunds, if approved, are issued at the sole discretion of WOWWATCHES.

7. Returns & Exchanges

Returns or exchanges are considered only if the product received is incorrect or significantly different from what was confirmed.
Any issues must be reported within 24 hours of delivery, supported by clear photo or video evidence.
Items showing signs of use, damage, or alteration are not eligible for return.

8. Warranty & After-Sales Support

Products do not carry manufacturer warranties from any original brand.
Any after-sales support provided is offered solely by WOWWATCHES and may vary by product.
Warranty coverage, if offered, is limited and excludes normal wear, accidental damage, misuse, or water damage unless explicitly stated.

9. Intellectual Property

All website content, including text, images, logos, and graphics, is the property of WOWWATCHES.
Brand names and trademarks mentioned belong to their respective owners and are used strictly for identification purposes.
Unauthorised use of website content is prohibited.

10. Limitation of Liability

WOWWATCHES shall not be liable for:

Indirect or consequential losses
Misuse or misinterpretation of products
Delays or failures caused by third parties

Our total liability shall not exceed the amount paid for the product.

11. Customer Responsibilities

Customers are responsible for ensuring the accuracy of their delivery information.
WOWWATCHES is not responsible for failed deliveries caused by incorrect details provided by the customer.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.

13. Changes to Terms

WOWWATCHES reserves the right to update or amend these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

14. Contact

For any questions regarding these Terms & Conditions, please contact WOWWATCHES through our official support channels before placing an order.